Updated on September 18th, 2021 at 6:45 pm

I am talking about starting a Mini Bank or Bank CSP.

The requisites to start a Customer Service Point outlet are:

  1. Minimum one hundred square feet vacant room.
  2. One Laptop with an internet connection
  3. One printer.

Customer Service Point is a concept designed under the Public-Private Partnership. These Customer Service Point outlets act as mini banks to help the low-income groups to handle their day-to-day banking activities.

The RBI has drawn up a full-proof plan to penetrate aggressively into the hinterland with formal banking services. It has two main objectives: i) to induct the rural savings into the formal economy, and ii) this created a scope for lucrative career prospects for educated youths and a golden opportunity to earn a decent living.


How to start your Customer Service Point?


The State of Bank of India is the largest public sector bank in the country. Nearly 90% of the CSP apply cases concentrated to the State Bank of India.

Hence it is always a safe option to opt for an SBI CSP outlet.

The State of Bank of India has its authorized CSP provider that regulates the entire process of CSP application.

One can visit the website of the CSP provider to learn about the CSP registration process.


The registration for SBI CSP can be done through its authorized CSP provider only. The State Bank of India cannot be approached directly for CSP-related queries.



The documents necessary for CSP apply are:


  1. Two passport-size photographs.
  2. PAN Card
  3. The Government of India issued identity proof
  4. Shop address proof
  5. Residence address proof


A candidate ready to kick off a Customer Service Point outlet should visit the website of an authorized SBI CSP provider. He must upload a scanned copy of the documents mentioned above.

There is a screening test after the document verification. On passing the screening test, the CSP registration is complete.

The applicant will get informed through SMS or email. The SMS or email will bear the login id and password.


Catering the job of an SBI CSP operator demands high sincerity, kind-heartedness, and patience

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